Q. How to create "My Account" on Www.vrindavanbazaar.com?

To create an account on www.vrindavanbazaar.com, go to the top on the right hand side of the website and click on create an account and enter the asked details.

Q. How can I check my order status?

Once you have placed your order, you can check the status of your order by clicking on the option “view order status” which is shown on the right side of My account page.

Q. I am not able to login to my account. Please help me.

You can always use "Forgot password option to reset your password. Alternately you can mail us your registered email id to info@vrindavanbazaar.com.com and will reset and send your same registered email id.

Q. How do I sign in into www.vrindavanbazaar.com?

On the top of the website, at the right hand side you can see the option Sign In.

Q. I have created my account on www.vrindavanbazaar.com. How can I be assured that I have been registered with www.vrindavanbazaar.com?

Once you have created your account at www.vrindavanbazaar.com, you will get an automated confirmation mail along with your ID and password to your registered email address.

Q. I have created my account on the website but still did not get any confirmation or any email?

Some times it takes few minute to send these email by our email server, hence you should wait for some time. If you still not get email, there might be a chance that you have entered a wrong email address. Don't worry contact us at info@vrindavanbazaar.com.

Q. How do I place my order?

It’s very simple. Just add your desired products into your cart and proceed to checkout. Enter your billing and shipping address and proceed for payment.

Q. Is it necessary to type my billing and shipping details every time I order a product?

By default that address of yours is chosen by the system which you had given while creating your account. If you want your order at that address then it is not necessary to fill the shipping and billing details every time if you want to ship to a different address then you need to fill the new shipping details.

Q. I have placed an order, Please tell me the exact date when will I receive it?

The delivery date of each and every product is mentioned in the website, in case you have asked for stitching and customization then you can add extra 3-4 days.

Q. Who are your courier partners? Are they trusted and reliable?

Customer satisfaction is our topmost priority. We ensure that the customers get their products on time and that's why we have collaboration with the top most courier partners like DHL,Fedex, Bluedart.

Q. I have ordered three products but when I am checking my order status it is showing partially shipped. What does it mean?

It simply means that not all the three products of your order have been shipped, but those which are ready has been shipped.

Q. Is there any chance that you can pre pond my order’s shipping date?

We try our best to make timely delivery of the orders and if there is any such specific requirement of pre-pond then we try our level best to do so but can't assure you the same. We suggest when you need quick delivery; you can choose products from the "Ready to Ship" section.

Q. How can I know about the shipment of my order?

Once your order is dispatched you will receive an automatic generated mail regarding the same and within 24 hours again you will receive another mail stating the tracking number of your order.

Tom- The Cat key ring